Virgin Mobile USA prepaid cell phones

Your Account Summary

Account Name:

Your Virgin Mobile Phone Number:

Your MSID (needed to program your handset):

Voice Plan:

Taxes & Fees:


Account Balance:

Account PIN:

If you would like to change your password, please go to  

Your Phone:

Program Your Phone

Welcome to Virgin Mobile!
You will receive an alert on your handset when you are able to place and receive calls. Then please wait 4 hours to set up your voicemail, send text messages, or access downloads. Once you're set up, you can manage almost everything right from your phone (Menu > My Account) or on the website at
Thank you for choosing Virgin Mobile. Enjoy your new service.

Having problems?

If the phone is not cooperating, try going through the steps one more time. If you're still having problems, call 1-888-322-1122 and our friendly Virgin Mobile At Your Service advisors will help you out.